NetSpend Corporation, a TSYS Company Bank Account Or Service Complaint

NetSpend Corporation, a TSYS Company Bank account or service department,

Other bank product/service Using a debit or ATM card Georgia

I used my Netspend card at - of their FREE '' ATMs. AFTER logging in and clicking withdrawal '' I was then asked whether the w/d should be from Savings or Checking ( I was given the choice ) ; so I chose Savings ''. The machine then denied the choice IT gave me and charged me a decline fee for insufficient funds ; not because the amt was n't in my saving account, but because ( from calling them ) they say they do n't allow withdrawals from savings. If you 're going to charge a fee for an option you do not allow, you should n't offer the unallowed option as a choice. Please look into this. I have saved the receipt and I 'll supply you with what you need. Thank you --.