Home equity loan or line of credit Credit decision / Underwriting
Bank of America Mortgage department,
Home equity loan or line of credit Credit decision / Underwriting California
I am writing to correct an issue on my credit report, regarding a foreclosure which was finalized in - of -. I had a - and - mortgage on a property located in -, - - that was foreclosed upon. The - mortgage holder, - -, is reporting on my credit report as settled '' in - of -, but the - mortgage holder, Bank of America, is still reporting the - mortgage as an unsettled '' account until - of -. History : In - of -, I contacted the Bank of America 's
-, informing me that they would be taking me to court to collect a $45000.00 - mortgage judgement against me on behalf of Bank of America. I informed them that this specific - mortgage was settled in a foreclosure and therefore was exempt from collection. They stated that Bank of America considered this - mortgage as a collectable debt. Finally, after months of harassing calls, mails and letters, I offered and Bank of America agreed to accept, a $5000.00 payment to close this matter and on - -, -, I paid this amount. I am presently attempting to apply for a new home loan and I am unable to do so because Bank of America is reporting this account as last active in - -, instead of 2 years and 9 months ago ( - of - ) when it was foreclosed upon. Repeated calls to various departments at Bank of America have resulted in no response to my request. My wife and I would appreciate any assistance you can provide us.
Bank of America customer in California
Oct 21, 2015
* Source: CFPB Complaint Database
Bank of America response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | https://www.bankofamerica.com/ |
Phone | (704) 386-5681 |
Address | 100 N Tryon St Ste 220 Charlotte NC 28202 |
Bank of America | |
Bank of America |
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