Bank of America Mortgage Complaint

Home equity loan or line of credit Credit decision / Underwriting

Bank of America Mortgage department,

Home equity loan or line of credit Credit decision / Underwriting California

I am writing to correct an issue on my credit report, regarding a foreclosure which was finalized in - of -. I had a - and - mortgage on a property located in -, - - that was foreclosed upon. The - mortgage holder, - -, is reporting on my credit report as settled '' in - of -, but the - mortgage holder, Bank of America, is still reporting the - mortgage as an unsettled '' account until - of -. History : In - of -, I contacted the Bank of America 's


-, informing me that they would be taking me to court to collect a $45000.00 - mortgage judgement against me on behalf of Bank of America. I informed them that this specific - mortgage was settled in a foreclosure and therefore was exempt from collection. They stated that Bank of America considered this - mortgage as a collectable debt. Finally, after months of harassing calls, mails and letters, I offered and Bank of America agreed to accept, a $5000.00 payment to close this matter and on - -, -, I paid this amount. I am presently attempting to apply for a new home loan and I am unable to do so because Bank of America is reporting this account as last active in - -, instead of 2 years and 9 months ago ( - of - ) when it was foreclosed upon. Repeated calls to various departments at Bank of America have resulted in no response to my request. My wife and I would appreciate any assistance you can provide us.

Bank of America customer in California
Oct 21, 2015

* Source: CFPB Complaint Database

Bank of America response to complaint:
Closed with explanation

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Contact Bank of America

https://www.bankofamerica.com/
(704) 386-5681
100 N Tryon St Ste 220
Charlotte NC 28202
Bank of America
Bank of America

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