Ally Financial Inc. Bank Account Or Service Complaint

Ally Financial Inc. Bank account or service department,

(CD) Certificate of deposit Account opening, closing, or management California

Ally Bank refused to transfer a matured CD IRA account by trustee to trustee transfer as I requested well in advance. They failed to disclose a signature guarantee requirement. They made me take it as a distribution causing needless delay, loss of interest income and red tape in my doing a rollover. They benefited by the delay in having the money for an additional number of weeks. They admitted being arbitrary and unnecessary in requiring a signature guarantee when they already had a signature agreement on file.