Ally Financial Inc. Debt Collection Complaint

Improper contact or sharing of info talked to a third party about my debt

Ally Financial Inc. Debt collection department,

Improper contact or sharing of info Talked to a third party about my debt Michigan

I am not the person in debt, but my sister is. I received a call today from -, asking for my sister by her full name. When I asked who they were, they said I 'm sorry I can not disclose that information. '' When I asked Why do you need to talk to my sister? '' they said It is a private matter. Can you please pass a message? '' And when I asked how they got my information they said We got it with some software. We ca n't disclose how. Do you know her? Can you pass a message? '' I then told them that I am a third party and they should not be speaking to me and then hung up the phone. They have now spoken to my sister and the company insisted that it is OK to call me, even though my name is not on the loan.

Ally Financial Inc. customer in Michigan
Oct 19, 2015

* Source: CFPB Complaint Database

Ally Financial Inc. response to complaint:
Closed with explanation

Consumer disputes how Ally Financial Inc. handled their complaint

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Contact Ally Financial Inc.

https://www.ally.com
704-444-7824
[email protected]
P.O. Box 380901
Bloomington MN 55438

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