Non-federal student loan Dealing with my lender or servicer don't agree with fees charged
AES/PHEAA Student loan department,
Non-federal student loan Dealing with my lender or servicer Don't agree with fees charged Georgia
- -, 2015 I was told i could get my loan deferred upon summitting my military orders. I received notification that my deferment request was received. Apparently during that time i was still being billed to the wrong address, so i never received anything notification regarding making payment. On - -, 2015 I was told they sent out multiple letters for additional information regarding my deferment but i was never called. Now my credit score has decreased significantly because it shows that I am now delinquent and past due on payments which should have been deferred.
AES/PHEAA customer in Georgia
Oct 19, 2015
* Source: CFPB Complaint Database
AES/PHEAA response to complaint:
Closed with non-monetary relief
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