Evergreen Financial Services Inc. Debt Collection Complaint

Improper contact or sharing of info talked to a third party about my debt

Evergreen Financial Services Inc. Debt collection department,

Improper contact or sharing of info Talked to a third party about my debt Washington

On -/-/2015 Evergreen Financial Services violated our privacy by disclosing a debt owed to an unauthorized 3rd party. The collector placed a call to a number the collector found using skip trace. The individual who owns this phone, has pending legal/criminal issues with our family. The violation of our privacy to this individual has created much turmoil for our family now. Furthermore, at - on -/-/2015 when I called Evergreen Financial, I spoke with - , and when I asked what the amount we supposedly owed and who we supposedly owed the debt to she refused to give me any information. So, Evergreen Financial first violates our privacy, and then refuses to give me the debtor in the situation any information on the debt. But, - did have the audacity to ask for payment in full- but not give me any information as to the amount or the creditor. They have made no previous attempts to contact us- we had no idea we even supposedly owed the debt. The collector did not verify she was speaking to an authorized party before disclosing that she was attempting to collect a debt. Not only has our privacy been violated, but numerous Federal and State Laws have been violated by Evergreen Financial. How can they attempt to collect a debt when they refuse to give any information to an authorized party, but give private information to a non-authorized party. thank you for your assistance in this matter.

Evergreen Financial Services Inc. customer in Washington
Oct 18, 2015

* Source: CFPB Complaint Database

Evergreen Financial Services Inc. response to complaint:
Closed with explanation

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