Bank of America Mortgage department,
VA mortgage Loan servicing, payments, escrow account Connecticut
Bank of America failed to notify me in a timely manner that they sold my loan to another company. Bank of America sent me a letter dated - -, 2015 that the servicing of my home loan will transfer. The letter was not postmarked and did not arrive until within 10 days of the - - transfer date. Did Bank of America backdate the letter? Why was my notice not delivered to me with at least 15 days. Was there a delay between printing of the letter and mailing of the letter? If the letter was mailed on - - from - -, - to - and took three business days I would not have received the letter until the earliest date - -. Is n't Bank of America required to notify me at least 15 days in advance. That did not happen!
Bank of America customer in Connecticut
Oct 15, 2015
* Source: CFPB Complaint Database
Bank of America response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | https://www.bankofamerica.com/ |
Phone | (704) 386-5681 |
Address | 100 N Tryon St Ste 220 Charlotte NC 28202 |
Bank of America | |
Bank of America |
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