Wells Fargo Mortgage Complaint

Wells Fargo Mortgage department,

Home equity loan or line of credit Loan servicing, payments, escrow account Illinois

I am requesting the CFPB take action against Wells Fargo for posting false information on my credit report. They should be fined as the following precedent in - of - - - Fined $2.00 - for Knowingly Providing Inaccurate Information to Credit Reporting Agencies for Years - To quote the article - - showed careless disregard for its customers ' financial lives by knowingly distorting their credit profiles for years, '' said CFPB Director - -. Companies can not pass the buck by blaming a computer system or vendor for their mistakes. Today 's action sends a signal that the CFPB will hold companies accountable for sending inaccurate information to credit reporting agencies.


- was absorbed and dismissed. However, as noted in my attached credit report, Wells Fargo is reporting that the $ - was discharged through bankruptcy, leaving the impression that I walked away from the loan. As stated above, this is FALSE information. I began working with a credit repair company at the beginning of the year to resolve this issue however their attempts to make headway with Wells Fargo have come to an impass. I have decided to take matters into my own hands. I have a wife and - daughter and would like to acquire another mortgage to purchase us our first family home. We currently have a tenant living in our condo paying rent to cover my existing mortgage. In order to qualify for a new loan, our lender is asking that we provide a letter from Wells Fargo clarifying this discrepancy. My attempts to resolve this issue with Wells Fargo and to obtain said letter have been slow and painful : *On -/-/- I spoke with a Wells Fargo customer service rep who confirmed that I did not have to pay the - line of credit. I was informed that the class action lawsuit mandated Wells Fargo to remove the loan documentation from their systems. It does not show up on my Wells Fargo internet account. *On -/-/- I requested this letter via phone and a Wells Fargo Agent told me to send my request via fax to Wells Fargo 's fax # - - see attachment - includes correspondence and fax confirmation ). The next day, I received a call from - -, from the Office of the President - Home Equity Division. She said I was 100 % correct and confirmed that she would send out the documentation in 48 hours. I have been waiting for 2 weeks for this documentation and followed up with - emails and multiple phone calls with no response. As a result of Wells Fargo 's irresponsible actions, I have incurred the following damages : *My credit score has been drastically reduced. *I am unable to get a credit card, home loan or even buy a car. *I have lost - dollars in my business due to my distorted credit reporting from Wells Fargo - *I have a new baby and my wife and I want to buy a - home in the suburbs. However, my mortgage company, - a local - Mortgage Company - demands a letter from Wells Fargo explaining the incorrect information on my credit report before they approve a mortgage. As a result of Wells Fargo incorrectly reporting false information on my credit report and THEN not providing the documentation to fix the situation, I have missed several opportunities to buy a home. Wells Fargo needs to send documentation to myself and the major credit bureau 's to remove the documentation that the $ - Line of Credit WAS NOT DISCHARGED IN BANKRUPTCY.