Comerica Bank Account Or Service Complaint

Other bank product/service Deposits and withdrawals

Comerica Bank account or service department,

Other bank product/service Deposits and withdrawals Illinois

have fraudulant charges on my card ... .did report it on -/-/2015. -/-/2015 they gave us a conditional credit of $ -..but..on same day they took it away ... we filed --trackers as of today -/-/2015 we have gotten no explanantion. on -/-/2015 letter it states that they took $190.00 back ... but ... around -/-/2015 they took another $190.00 off of account..operator confirmed that she had never saw that done..but again no answer. filed another tracker plus said it shows still pending. on -/-/2015 talked to another operator which stated this company has hit our account hard and again..cancelled card again..they never stopped these fraud charges ... .so far direct express was suppose to give answer within 90 days..which was - 2015 and has not. so far they have taken $ -x2 plus over - in fraudulant charges from -, just now got that info waiting for verification letters tyo come in mail.

Comerica customer in Illinois
Oct 15, 2015

* Source: CFPB Complaint Database

Comerica response to complaint:
Closed with explanation

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