Empowerment Ventures, LLC Credit Card Complaint

Identity theft / Fraud / Embezzlement

Empowerment Ventures, LLC Credit card department,

Identity theft / Fraud / Embezzlement Texas

Rushcard - has been doing a system update since Sunday. Customers were told that the update would be done by Monday - but nothing has been done and no notification have been sent. The customer service number is out of service and the online access is down. I have not been able to speak to anyone at the company regarding this issue. This is a company wide issue and a lot of people are affected by this. we have not been able to access or money, transfer funds or use our debit card since Sunday -/-/2015. This is a major problem and it seems that the system has possibly been hacked or we are all victims of fraud/scamming.

Empowerment Ventures, LLC customer in Texas
Oct 14, 2015

* Source: CFPB Complaint Database

Empowerment Ventures, LLC response to complaint:
Closed with monetary relief

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