Wells Fargo Mortgage Complaint

Wells Fargo Mortgage department,

Other mortgage Loan servicing, payments, escrow account Florida

My name : - - -, Loan # new # - # -, Wells Fargo home Mortage, I mailed my payment - -, received in - Tx - at - am. deliverered to their - - at - -/-/-.I checked my checking acc with - Bank the money still in my account.I phoned this morning and talk to a representative of Wells Fargo named - our conversation finished at -, I asked her to checked and payment has not been credit to the account yet. I have a Modification mortgage my payment can not be late which is on the - of the month.I mailed to the new address as requested : Wells Fargo Home Mortgage, - -, -, Texas - tracking showed it has been delivered on - -/-/-.They have done this before to me last year and I had to filed a complain in order for them to fix their mistake and admitted to me. last year the check did not go through the system property and they called me on the - of the month to let me know that they needed it - payment they claimed to silly excuses after two month they admitted that was


people to get automatic bank payment which is not to my satisfaction or to pay on line, which will expose me to hackers, and me as other - people do not, like that system. Where is my check and why they have not applied the payment of this month that was mailed on - certified - - - - -, and received and delivered to them - - - Wells Fargo Mortgage Company gave a big problem with my Modification twice denied and finally approved on the temporary -/-/-, -/-/- was finally permanent approved, paying always on time, they want clients to show default in payment to cancelled the Modification. Please help me, Where is my check mailed Certified AND DELIVERED ON -, CHECK # - for $330.00? they are holding my check, this is illegal.Someone needs to do something about this Mortgage Company.Thank you. - - -, phone -I need a resolution to this matter as soon as possible.