Bank of America Credit Card Complaint

Delinquent account

Bank of America Credit card department,

Delinquent account Massachusetts

In - of 2013, I reported to Bank of America unauthorized and fraudulent uses of my credit card. I filled out paperwork ( I have copies of everything ) and they credited my account for the initial amount. I told them to close my account. They did not. Subsequent month, charges of $5000.00 from the same source were charged to my account. Given the report of fraudulent uses, they should not have allowed those charges. They are now pursuing collection of these amounts in small claims court.

Bank of America customer in Massachusetts
Oct 12, 2015

* Source: CFPB Complaint Database

Bank of America response to complaint:
Closed with explanation

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Contact Bank of America

https://www.bankofamerica.com/
(704) 386-5681
100 N Tryon St Ste 220
Charlotte NC 28202
Bank of America
Bank of America

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