Bank of America Credit card department,
Delinquent account Massachusetts
In - of 2013, I reported to Bank of America unauthorized and fraudulent uses of my credit card. I filled out paperwork ( I have copies of everything ) and they credited my account for the initial amount. I told them to close my account. They did not. Subsequent month, charges of $5000.00 from the same source were charged to my account. Given the report of fraudulent uses, they should not have allowed those charges. They are now pursuing collection of these amounts in small claims court.
Bank of America customer in Massachusetts
Oct 12, 2015
* Source: CFPB Complaint Database
Bank of America response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | https://www.bankofamerica.com/ |
Phone | (704) 386-5681 |
Address | 100 N Tryon St Ste 220 Charlotte NC 28202 |
Bank of America | |
Bank of America |
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