Navient Debt Collection Complaint

Non-federal student loan Communication tactics frequent or repeated calls

Navient Debt collection department,

Non-federal student loan Communication tactics Frequent or repeated calls Texas

Navient ( formerly - - ) continually calls me throughout the day. I am well aware that I owe them money, I intend to make these payments as soon as I can, and am trying to work so that I can make the payments I owe, but can not do so when they call me hourly throughout the day, leaving pre-recorded voicemails, or nothing at all. Today, -/-/15, I have been contacted at - -, - -, - -, - -, - -, and - -. Based on their track record yesterday, I expect at least 2-3 more calls before the day is finished. Yesterday they contacted me at - -, - -, - -, - -, - -, - -, and - -.

Navient customer in Texas
Oct 08, 2015

* Source: CFPB Complaint Database

Navient response to complaint:
Closed with explanation

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Contact Navient

http://www.navient.com/
(302) 283-8000
123 S Justison St Ste 300
Wilmington DE 19801
Navient
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