Government benefit payment card Unauthorized transactions/trans. issues
Comerica Prepaid card department,
Government benefit payment card Unauthorized transactions/trans. issues Wisconsin
- -, offered this card directexpress debit mastercard to put my social security - payment on on the -/-/15 I made a transaction on a - atm machine of $160.00 witch would of left me $110.00 something on my mastercard a couple of days went by and I call directexpress card - and the amination service said something was wrong with my card and I had to talk with somebody but the amination said they were to busy to check online to see your account and tranactions when I did all it would let me see is a fraud problem and my balance of - cent something like that it would n't let me see the transactions so all I know at this time is my card was stopped and cant get a hold of directexpress - so I finally got throught by - of there numbers they said they put a fraud alert on my card and ask me about a international transaction of $47.00 something and a $42.00 something transaction with a marketing place I think called - that 's all the info they would give me I asked directexpress why I could n't see my transcation online
go through and I had to buy a nother card because I receive a new - cause of the - store scam with I never asked for, so I had to buy this card and file a complaint to get my money back from this international transaction that I have NO INFO TO PUT DOWN ON THIS COMPLAINT I ASKED FOR A TRANSACTION STATEMENT TO BE MAIL WITCH IS 5 DAYS or more but three weeks before that I ask for my account info in the mail never received and I do n't no if it is coming now -/-/15 and if this international transaction market place say I authorized this I lose my money witch they did to me two years ago I lose a $100.00. I had to send this form your wed page is expiring
Comerica customer in Wisconsin
Oct 07, 2015
* Source: CFPB Complaint Database
Comerica response to complaint:
Closed with monetary relief
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