U.S. Bancorp Credit card department,
- -, - I was entered into an illegal leasing situation by - - - 's - - - 's ) fraud. - - 's fraud led to the processing of - transactions for the amounts of $75.00 and $5400.00 that were charged to my U.S. Bank - - Credit Card. I notified U.S. Bank and - Cardmember Services of the fraudulent nature of these - transactions on - -, - and received written confirmation that - - - - Cardmember Services had been notified of the fraudulent nature of these - transactions no later than - -, -. - -, - I received written notification from - - that - Cardmember Services was unable to assist me in resolving this dispute '' / preventing the consummation of - - 's fraud. - in - 's Cardmember Services informed me on - -, - that it had been entered into - - - ' system that the
by - - with the same fraudulent lease. Included in these testimonies is the fact that - - refused to supply us with our refunds. Since - -, - I have contacted - Cardmember Services and - - periodically and provided them with additional written documentation pertaining to the fraudulent nature of these - transactions, including : an NYPD police report, filed on - -, -, and a New York Small Claims judgment against - -, secured on - -, -. - -, - - credited the full amounts of each of the - fraudulent transactions directly to my U.S. Bank - - Credit Card after reviewing the same exact materials that had been provided to - Cardmember Services and - - The - transaction credits were completed on - -, -. - -, - I discussed with - Cardmember Services the - transaction credits from -, and I was told by - of - Cardmember - that I would be contacted by my case representative soon in regards to relief for interest charges that were incurred on the - fraudulent transactions from - -, - until - -, -. This relief must be granted to me so as to prevent - from profiting from iniquitous business, including its lack of competent advice provided to me by its representatives, namely - -, and the hardship that - Cardmember - and - - have knowingly created for me and profited from as a result. Today, - -, -, I called - Cardmember Services again because my case representative has still not contacted me. A representative for - Cardmember Services informed me today that my case representative decided - Cardmember Services will not grant me relief for interest charges on the - fraudulent transactions for the period of - -, - to - -, - because they were valid charges. '' I was told by the - Cardmember Services representative today at - that I can expect a call from my case representative 's supervisor in regards to my case representative 's decision within - to - hours. I submit that the charges on these - fraudulent transactions on my U.S. Bank - - Credit Card are not valid because such charges would not have been incurred had it not been initially entered into - Cardmember Services ' system that the merchant '' / - - had reimbursed me and additionally that this information had not been corrected anytime proceeding when I contacted - Cardmember Services and - - and provided them with indisputable written documentation stating otherwise.
U.S. Bancorp customer in Minnesota
Oct 06, 2015
* Source: CFPB Complaint Database
U.S. Bancorp response to complaint:
Closed with monetary relief
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | http://www.usbank.com/ |
Phone | (800) 872-2657 |
[email protected] | |
Address | 800 Nicollet Mall Ste 200 Minneapolis MN 55402 |
U.S. Bancorp | |
U.S. Bancorp |
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