Wells Fargo Mortgage department,
Reverse mortgage Loan modification,collection,foreclosure Louisiana
My mother purchased a home using a reverse mortgage in -, -. She passed away in -, - with me her sole heir. The property was foreclosed without as much as an opportunity to discuss ways of keeping it. Under terms of the reverse mortgage there is an automatic six month extension for disposition of the property. On - -, - I submitted a letter of intent and request for an additional six month extension to Wells Fargo. The succession for - 's estate was started - -, - and I was granted a JUDGEMENT OF POSSESSION on - -, -. I received correspondence from - -, - ( - 's foreclosure attorney ) on - -, - indicating that foreclosure proceedings had been initiated. I immediately began trying to contact - to get information and the status of the loan and of the requested extension. After several attempts and numerous conversations with - Customer Service Representatives in which I was told that they we unable to discuss anything about the loan with me, I initiated a conference phone call that included me, my attorney, - - -, and an attorney from the Wells-Fargo legal department. That conversation proved fruitless
Letters of Administration '' from the court would allow - to discuss anything concerning the loan or property with me. The property was scheduled for sale at - - - Sheriff 's Auction - -, -. Well-Fargo Bank acquired title to the premises at that sale. On - -, - I received a Notice of Foreclosure with a Ninety Day Notice to Vacate and surrender possession. I removed all personal property and furnishings, at great expense, and turned the keys to the property over to Wells-Fargo 's designated agent. About - -, - I received a summons regarding a motion to set aside the sheriff 's sale and reinstate liens and mortgages as if the sale had never occurred. That motion was granted and the judgement signed - -, -. I believe that the entire process and the tactics employed by - in this matter were patently unfair and possibly illegal.
Wells Fargo customer in Louisiana
Oct 06, 2015
* Source: CFPB Complaint Database
Wells Fargo response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | http://www.wellsfargo.com/ |
Phone | (866) 249-3302 |
[email protected] | |
Address | 420 Montgomery St Frnt San Francisco CA 94104 |
Wells Fargo | |
Wells Fargo |
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