Amex Prepaid Card Complaint

Amex Prepaid card department,

ID prepaid card Fraud or scam Ohio

I opened an American Express Bluebird account for my kids and grandkids. With this account you have a choice of adding funds at a - or online. I tried to add fund online and I received a security notice. I called the security number and I was told I need to email them my driver license or stay on the line while they call my bank while I verify my information. I told them no I will not email my driver license to them in - - they said then I ca n't use my account