First Investors Financial Services Group, Inc. Consumer Loan Complaint

First Investors Financial Services Group, Inc. Consumer loan department,

Vehicle loan Shopping for a loan or lease California

I received a letter dated -/-/- from First Investors Financial Services , Inc. stating that my request for an Auto Loan Refinance was denied due to information obtained from -, a consumer reporting agency. I did not, nor have I ever, requested an auto loan refinance with this company or any company. I purchased a new vehicle in -/-/- and it is financed through - and I have no intention of refinancing. I called the company today -/-/- to discuss how this could happen, but was told they had no record of this under my social security number and that the social listed on the application was different, but they would not provide any further information. When I requested to speak to a manager, I was told I could not and that they would not provide any further assistance. I then requested my - credit report to confirm if in fact an inquiry to pull my credit report did occur from this company and confirmed it had on -/-/-. This is 1 ) an invasion of my personal privacy ; 2 ) damaging to my personal credit record/score and more importantly 3 ) a violation of the Fair Credit Reporting Act ( FCRA ) as this company had no right or legal Permissible Purpose '' to pull my credit report. The whole purpose of this regulation is to protect consumers such as myself, so there must be action that can be levied against this company for misuse of their authority. I filed a dispute with - today and have filed this complaint with the FTC and the CFPB in an effort to determine what I can do to prevent this from occurring again to myself or others. Thank you for your time.