TCF National Bank Bank Account Or Service Complaint

TCF National Bank Bank account or service department,

Savings account Deposits and withdrawals Illinois

On - -, 2015 I went to my local TCF Bank ( where I had been banking for over 4 years ) in -, Illinois to have the bank oversee my purchase of a mobile home. I had pre-arranged thismeeting with - - - a banker that I had known since I first started doing businessthere ). I explained to her that I would need a bill of sale notarized ( which she said she could do ) and told her about the mobile home and the realtor 's contract and since I had recently opened an account specifically to deposit money for this purchase, I feltthat I would be safe finalizing the purchase there. I was so wrong about that. I would findout. The Realtor and Seller were there before I got there. The process of getting the checkfrom the account was endless. They ( - - and - men I did not know from thebank ) took well over an hour to present a check for $15000.00 drawn from my account unlike any check I had ever seen before. The - male bankers signed it, I did not. It was made out to the seller with no acknowledgement


not given a clear Title. The Seller and Realtor had given me a Title that still listed the Sellers dead husband on it. That was taken care of but, a few hours later I discovered that there was No working air conditioning. I was told it just did not work very well and the weather was still cool until I bought it and so I offered less money for it. There had been a slight odor that seemed to come and go but, it now reeked horribly in the heat of the mobile home. The next morning I called customer service at TCF Bank and said I had to stop payment on the check if at all possible Immediately! I was told to go to the branch because yes, the check had not cleared and I could Absolutely Stop Payment. I raced to the bank only to be told by - - that NO I could not stop payment. She refused to stop payment no matter what I told her about the condition of the mobile home, the awful smell smell it had etc. Instead she produced a letter stating if I stopped payment I would be guilty of perjury. This letter was from their - - -, ready and waiting when I got there. - - was not alerted by me that I was coming. I called an attorney out of the phone book who told me I should certainly be able to stop payment ( it was my money ) and It was within a couple of days of the purchase etc. etc. - was rude, threatening and nasty. I told her she was responsible for my losing $15000.00. She did not care. Customer service said she should have stopped payment and then told me I now would have to wait 90 days for any further action to be taken. I closed my savings account and left. I have since learned therewere numerous wrongs on the contract and that would have been ample reason to stop payment. I believe now that they would not do it because of the way they cut the check. They did not allow me to sign it. The - bankers said they - had to sign it - not me which made no sense. Now, I have never been able to live in the trailer because of the disgusting smell problems. I have been living in a motel causing me to spend all my money because I ca n't even sell the mobile home. The terrible smell which makes it uninhabitable will not go away and I 've spent so much money trying to get rid of it. I am divorced and alone and that 's why I felt I would have some protection by transactingthe purchase at TCF - where they knew me. I am in an extended stay motel with no ability to attach a copy of this so called Official Check which has ruined my life.