JPMorgan Chase Money Transfers Complaint

International money transfer Other transaction issues

JPMorgan Chase Money transfers department,

International money transfer Other transaction issues California

I wanted to transfer $73000.00 - to my dad 's bank account in - from -. I went to the JP Morgan Chase branch and gave them the instructions printed from the receiving banks website ( - Bank ), which are also attached with this complaint. The money was suppose to go through - Bank -. Transfer was done on - -. The money did not get transferred by the - so I kept calling JP Morgan Chase to find out what was going on ... they kep saying I have to wait for 5 business days. Finally on the - - they said it was rejected by - bank in - for insufficient credit details. I requested the money to be refunded back. Since the - I have been requesting my money back and they reply to me saying - bank is not responding to their request for returning the money. Today is the - of - and my money is still not returned to it. JP Morgan Chase is not escalating the issue with - Bank and I do n't know what else to do to get my money returned back to me.

JPMorgan Chase customer in California
Sep 30, 2015

* Source: CFPB Complaint Database

JPMorgan Chase response to complaint:
Closed with monetary relief

Consumer disputes how JPMorgan Chase handled their complaint

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Contact JPMorgan Chase

http://www.jpmorganchase.com/
(212) 270-6000
[email protected]
270 Park Ave Fl 12
New York NY 10017
JPMorgan Chase
JPMorgan Chase

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