JPMorgan Chase Money transfers department,
International money transfer Other transaction issues California
I wanted to transfer $73000.00 - to my dad 's bank account in - from -. I went to the JP Morgan Chase branch and gave them the instructions printed from the receiving banks website ( - Bank ), which are also attached with this complaint. The money was suppose to go through - Bank -. Transfer was done on - -. The money did not get transferred by the - so I kept calling JP Morgan Chase to find out what was going on ... they kep saying I have to wait for 5 business days. Finally on the - - they said it was rejected by - bank in - for insufficient credit details. I requested the money to be refunded back. Since the - I have been requesting my money back and they reply to me saying - bank is not responding to their request for returning the money. Today is the - of - and my money is still not returned to it. JP Morgan Chase is not escalating the issue with - Bank and I do n't know what else to do to get my money returned back to me.
JPMorgan Chase customer in California
Sep 30, 2015
* Source: CFPB Complaint Database
JPMorgan Chase response to complaint:
Closed with monetary relief
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | http://www.jpmorganchase.com/ |
Phone | (212) 270-6000 |
[email protected] | |
Address | 270 Park Ave Fl 12 New York NY 10017 |
JPMorgan Chase | |
JPMorgan Chase |
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