Encore Capital Group Debt Collection Complaint

Encore Capital Group Debt collection department,

Credit card Taking/threatening an illegal action Attempted to/Collected exempt funds Florida

Company has asked me for sources of income insisting on using student loan money to pay back loans. My understanding is that student loans are under federal jurisdiction and as per stipulations regarding students loans ; Money borrowed can not be used for purposes other than education. I do not believe it is right consciously knowing that it is not allowed that the company is suggesting using these tactics nor are the personnel qualified to make suggestions of that nature.