Community Choice Financial, Inc. Payday Loan Complaint

Can't stop charges to bank account

Community Choice Financial, Inc. Payday loan department,

Can't stop charges to bank account South Carolina

I have submitted a cease and desist letter on -/-/15 and have asked the lender ( Cash Central ) to cease all debits of my checking account on -/-/15 with - - - - - South Carolina -. Cash Central did not honor my request to stop all debit transactions and have not honored my cease and desist. Lender has contacted me after acknowleding that they have received my cease and desist letter. They gotten it via email on -/-/15 and have contacted me by telephone on -/-/15 at - and have also emailed me on -/-/15 at -. They have also debited my checking account after I requested that they no longer debit my checking account for funds. Since then. I have contacted my bank and have filed an unauthorize transaction for my account. On today, the payment made to Cash Central was reversed by my bank. Again, Cash Central has not honored my Cease and Desist. Please advise on moving forward and steps to take civil and/or criminal action.

Community Choice Financial, Inc. customer in South Carolina
Sep 29, 2015

* Source: CFPB Complaint Database

Community Choice Financial, Inc. response to complaint:
Closed with explanation

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