Royal United Mortgage LLC Mortgage Complaint

Home equity loan or line of credit Settlement process and costs

Royal United Mortgage LLC Mortgage department,

Home equity loan or line of credit Settlement process and costs California

I applied for a $35000.00 Home Equity Loan. I told them my husband had - andthat I have a Power of Attorney done through our lawyer at the very beginning. When we got to closing they insisted my husband had to sign the loan documents with the Notary. Once that was done I 'd have the money in my bank account on -/-/15. On -/-/2015 they called me and said the Notary was uncomfortable with my husband understanding what he was signing so the title company denied my loan. The only way I could get the loan was to get a letter from a doctor stating my husband understands what a home equity loan was and that he knew what he was signing. I told them he does n't know and no reputable doctor would do that. So I spent weeks on providing paperwork and was assured everything was fine for nothing and I have to start over again with another company. I needed the money to move as my husband '- two hours away. I just do n't understand when I worked so hard getting them every document they requested.

Royal United Mortgage LLC customer in California
Sep 29, 2015

* Source: CFPB Complaint Database

Royal United Mortgage LLC response to complaint:
Closed with monetary relief

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