Monterey Financial Services, Inc. Debt Collection Complaint

Other (phone, health club, etc.) Disclosure verification of debt not given enough info to verify debt

Monterey Financial Services, Inc. Debt collection department,

Other (phone, health club, etc.) Disclosure verification of debt Not given enough info to verify debt Texas

I have been contacted by Monterey Collections claiming I owe a debt for annual maintenance fees for a timeshare unit in -. I timely responded to their initial correspondence requesting proof of debt, including signed documentation proving I am personal liable to pay this debt. Such documents do not exist as I am not the original owner and never signed any. I bought this unit in the after market and at that time only assumed the then current year 's maintenance fees which were paid at the time of purchase. They have not supplied me as requested any documents showing a legal responsibility to pay this ongoing fees for some undetermined time and have been reporting to the credit bureaus a debt that I do not owe, thus negatively affecting my credit. I have disputed the debt twice with the credit bureaus and each time they have sent me as letter which is attached stating :


to request for verification within the necessary time frame. I have responded to both of these letters that this claim is false and sent them proof in the form of a letter on their company letterhead that is dated within the 30 days of their original collection attempt letter acknowledging my receipt of my request for debt validation ( also please find attached ). Even though I did timely respond, they continue to hid behind this excuse and continue to falsely report this debt. This company has ignored my repeated threats to file a complaints which is why I have been forced to finally do so.

Monterey Financial Services, Inc. customer in Texas
Sep 28, 2015

* Source: CFPB Complaint Database

Monterey Financial Services, Inc. response to complaint:
Closed with explanation

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