Patenaude & Felix APC Debt Collection Complaint

Patenaude & Felix APC Debt collection department,

Credit card False statements or representation Attempted to collect wrong amount Maryland

I received a voicemail from Patenaude & Felix -/-/- regarding a delinquent - credit card. I called back and the rep who answered the phone advised me of a payment plan of $66.00 beginning later that month. I advised him that I was interested in the plan but that I needed to call back on the exact date I wanted to make a payment. He said that was fine and the call ended. I am still trying to get myself financially back on track and by -/-/- I still was not able to make the payment. During the one call I had with the attorney 's office, I never advised of any bank account I wanted to use and never set up a payment. My surprise when I checked my bank account yesterday and noticed a $66.00 check had been submitted to my - - - account. That checking account was already overdrawn so that $66.00 payment was returned and I was charged a $35.00 nsf fee. I do n't believe it 's right that this 'attorney ' office and/or - can just automatically take money from my account WITHOUT my authorization. I never set up a payment with Patenaude.


$66.00. I feel that the rep from the attorney 's office took it upon himself to contact - and they took whatever checking account they had on file and tried to charge my account. I want to make good on my account but this is ridiculous. With the issues - has had in the past this certainly does n't make them look any better in my eyes and this attorney should know what they have done is unlawful. Also, when I spoke with the rep I asked if I would get payment plan details in the mail first before I wanted that before setting up some payment. He said I would get it in the mail but it never arrived.