Thrive National Corporation Debt Collection Complaint

Other (phone, health club, etc.) Cont'd attempts collect debt not owed debt was paid

Thrive National Corporation Debt collection department,

Other (phone, health club, etc.) Cont'd attempts collect debt not owed Debt was paid Florida

Creditor called at - from - claiming to be with National Fitness '', only revealing they were with a collection agency 5 minutes into the phone call. I explained to them I canceled the gym membership and did not owe anything. They then asked me did I get this cancellation in writing, I said no, I spoke with the gym employee at the front desk and they said they would take care of the cancellation. Apparently, the gym employee never did this. I told the agent it was therefore illegal for them to to still be charging me. The collection agent then got belligerent, so I told them not to call my phone anymore and hung up. The same agent then called again at - from -, again stating they were with National Fitness '', and began reading my credit card number aloud, at which point I hung up the phone.

Thrive National Corporation customer in Florida
Sep 23, 2015

* Source: CFPB Complaint Database

Thrive National Corporation response to complaint:
Closed with explanation

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