Great Lakes Student Loan Complaint

Non-federal student loan Dealing with my lender or servicer

Great Lakes Student loan department,

Non-federal student loan Dealing with my lender or servicer Ohio

This dispute involves incomplete and inaccurate information on my credit reports with - loans from the same creditor, - - - - - - -. All - have the same address. It is -. - -, -, WI, -, phone number -. The account numbers are - ... - ; - ... ./- ; - ... ./Great Lakes - ; and - ... -. - of these loans are closed, paid in full with zero balances. Yet they are still being reported as Adverse '' or Negative '' with all credit bureaus except -. They have been all removed with - ( copy attached ). When I called the creditor 's toll free number listed above, - was unable to find any accounts under my name. Please delete all - accounts on my credit reports. - account shows an outstanding balance of $2400.00 as of - -. I owe nothing on this account. I have never received a bill yet it is being reported as current making monthly payments. I received a - waiver from the - -. of - dated - -, 2014 ( copy attached ) which wipes out all my student loan debt. Yet - account, - ... .under the credit name of - - - - shows an outstanding balance with - late pays in its payment history.

Great Lakes customer in Ohio
Sep 23, 2015

* Source: CFPB Complaint Database

Great Lakes response to complaint:
Closed with explanation

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