PNC Bank Bank Account Or Service Complaint

PNC Bank Bank account or service department,

Checking account Problems caused by my funds being low Maryland

On -/-/15 I received an email that my account was overdrawn. When I opened up my account, I had - $36.00 overdraft fees. I immediately started reviewing the account and could not find where it was overdrawn. I contacted PNC Bank to inquire about the fees. In the chat with the representative -, it was stated that the check I deposited was n't cleared until -/-/-. On the online tool that they provide it clearly states that my check was cleared on -/-/- and all of the transactions were posted after the check was cleared. The representative said that the check was not cleared until -/-/-. PNC bank provides this tool for consumers to to keep track of their spending, but are now telling me that it is not accurate. I have attached a copy of my transcript, a screenshot of the transactions which do not show my account in the negative, and a previous overdraft which does show my account in the negative. If the tool is inaccurate, then it should not be made available to the consumers.