HSBC Credit card department,
I had a charge off with - - -, that was the Date of First Delinquency. According to the FCRA the account will be deleted after seven years from DOFD. I have credit reports ( attached ) showing the DOFD as - -. My reports always showed the account schedule to fall off - -, which would be correct reporting. As of this - the account remained so I disputed it with -, - and -. - and - deleted the account per proper reporting information. - responded to - that the new date for this account to be removed is - -, which is very incorrect.
HSBC customer in Texas
Sep 20, 2015
* Source: CFPB Complaint Database
HSBC response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | http://us.hsbc.com/ |
Phone | (212) 525-5000 |
[email protected] | |
Address | 452 5th Ave Fl 22 New York NY 10018 |
HSBC | |
HSBC |
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