Amex Prepaid card department,
Payroll card Managing, opening, or closing account Oklahoma
I had a prepaid American Express Serve card, and when I called in for help on -/-/2015 for assistance with adding funds, they closed my account. I had $290.00 in cash on the card. They will not give me any information and will not give me my money back. They said I violated the terms of my agreement.? I am not aware calling in for help for a violation. They claim there was suspicious activity on my card. If they 're protecting me, I 'm concerned they will not give me my money back.
Amex customer in Oklahoma
Sep 21, 2015
* Source: CFPB Complaint Database
Amex response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File Complaint| Website | https://www.americanexpress.com/ |
| Phone | 800-528-4800 |
| Address | P.O.Box 981540 El Paso TX 79998 |
| Amex | |
| Amex |
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