Bank of America Credit Card Complaint

Other fee

Bank of America Credit card department,

Other fee Minnesota

This complaint is for my Bank of America credit card. BANKF OF AMERICA IS CHARGING INTEREST ON CHARGES THAT ARE NOT IN ARREARS! On -/-/2015 my amount due was -. I pay my cards in full each month and did n't have any charges in - 2015 so my account had - balance and no interest charges for all of 2015. On -/-/2015 my BofA online account showed a payment of -. - cents short. The error was mine. I mistakenly typed in a - instead of a -. The next statement, on -/-/2015 showed an interest charge of -. I called BofA - on -/-/2015 and spoke with - ( not sure of spelling ). She informed me that interest is charged in arrears. I asked her how they could charge me - dollars for being - cents overdue. She then informed me that I was being charged interest on approximately - in charges made up to the point of payment. ( Those charges are legitimate and I am not disputing them ). Conclusion : with no prior interest charges and being past due from the previous billing cycle by - cents, Bank of America charged me interest on charges that WERE NOT PAST DUE. - did reverse the incorrect interest charges but only due to my vigilance. I can only think that many people do n't know this especially if they carry a balance. I hope you pursue this. It is wrong.

Bank of America customer in Minnesota
Sep 20, 2015

* Source: CFPB Complaint Database

Bank of America response to complaint:
Closed with monetary relief

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Contact Bank of America

https://www.bankofamerica.com/
(704) 386-5681
100 N Tryon St Ste 220
Charlotte NC 28202
Bank of America
Bank of America

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