Other (phone, health club, etc.) False statements or representation attempted to collect wrong amount
Convergent Resources, Inc. Debt collection department,
Other (phone, health club, etc.) False statements or representation Attempted to collect wrong amount Oregon
I closed my account -. They contacted me in a letter saying that I owed more than what I thought I owed due to a machine that they said that they sent me that I never received when I attempted to close the account and pay the money that I 'm supposed to pay I was told that I can not pay that off at this time until they figure out what happened to the machine. They also told me that not to worry about it being in collections because we 're not going to allow it to happen, two days later it was at collections and I was being told that I owed not only the money that they - said, but another $200.00 added from the collection agency. I called - six or seven times trying to get this fixed and get it back to them and they promised me that they were going to take care of it which they never did meanwhile the new collection agency hounded me for 3 to 4 weeks calling me almost 5 to 6 times a day I again explained to them that the mistake of - and they really did n't care to hear about it all they wanted me to do is pay off their collection fee and the longer it takes more money i will owe them. I again told - that I 'm not going to pay $900.00 when I only owe them - bucks I did not hear anything back from anyone until I read that this now on my credit report. I have no problem paying the amount of money I owe to - I never attempted to not pay my bill they 're the ones that stop me please do whatever you can to take care of this thank you
Convergent Resources, Inc. customer in Oregon
Sep 17, 2015
* Source: CFPB Complaint Database
Convergent Resources, Inc. response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | http://www.convergentusa.com/ |
Phone | (770) 604-4385 |
http://www.convergentusa.com/contactus/contact-for | |
Address | 219 Perimeter Center Pkwy NE Ste 200 Atlanta GA 30346 |
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