First National Bank of Omaha Consumer Loan Complaint

Installment loan Taking out the loan or lease

First National Bank of Omaha Consumer loan department,

Installment loan Taking out the loan or lease Virginia

I submitted loan application data online for a debt consolidation loan, a - '', then received a call over the telephone from First National Bank Omaha, ( FNNII '' ), -. Subsequently, FNNI requested proof of identity, my active - Drivers License and proof of address, a current year Utility Bill or a current year Bank Statement. All of my Utility Bills and my Bank Statements are set up to go to my PO Box listed on my - Drivers License. I submitted my active - Drivers License and my active - Voter Registration Card which shows my name and my current physical home address. FNNI says they do not usually accept - - - to comply with the US Patriot Act '' rules. FNNI says that they can not process the loan without a Utility Bill or a Bank Statement! FNNI says that they are declining the loan because they can not confirm my identity or my physical home address.

First National Bank of Omaha customer in Virginia
Sep 15, 2015

* Source: CFPB Complaint Database

First National Bank of Omaha response to complaint:
Closed with explanation

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop the phone calls, learn how to stop harassing phone calls

Stop Calls

Loading similar complaints

{{x.COMPANY}} {{x.ISSUE}} {{X.SUB_ISSUE}}

{{x.COMPLAINT_WHAT_HAPPENED | preview}}...

Read more