Capital One Credit Card Complaint

Capital One Credit card department,

APR or interest rate Washington

In - of 2013 I applied for a Sony '' card with Capital One after watching the TV show -. I was going to have a - in up coming - and I was going to need a new recliner to assist me in the first month or so of healing. I was grateful for the card and there was no interest for the first year. My first several payments were substantial, and they almost immediately raised my credit limit from $500.00 to $3500.00 within two or three months of my making payments well over the minimum. Now I live on a fixed income and this card was tempting to have because many months I have to resort to using the food bank just to have enough to eat each month, so I used the card, and I used it often. Now my balance is over $3000.00, but I have managed, with the help of taking in a


paid down to a reasonable amount because of this hefty interest. I have called - times in the last almost two years, trying to get them to lower the interest rate, but each time they tell me no. They tell me that the interest rate only goes down with special offers '', yet in the almost two years I have had this card and been paying huge payments, I have never been offered a lower interest rate. This company is raking in -, yet they ca n't lower my interest rate from 24.9 %? I am on social security and only earn $ - month. In the winter, when my heating bill rises to over $200.00, my average cost of living per month goes from just over $770.00 to well over $920.00 and that leaves very little for gas and groceries. I also receive food stamps, but for some reason, I only qualify for $15.00 in assistance, so that is not of much help at all. Why wo n't this company reduce my interest rate? I have proven that I can make adequate payments, even on my limited income, yet they refuse to decrease their profit margin made on the back of some poor - retired -. I think it sucks ... ..but it sure seems to reflect the greed and avarice that permeates the climate of this country as of late. It will take me years to pay this off at this enormous interest rate.