TransUnion Credit Card Complaint

TransUnion Credit card department,

Identity theft / Fraud / Embezzlement Illinois

I received a letter from - Credit Card account which is served by - - on - -, 2015. After the investigation of the account the claim has been resolved in my favor. They said they were going to have charges removed and I would not be held responsible for the debt. But as of -/-/2015 it is still on my credit report.I did talk to Transunion after I submitted paperwork from the creditor but they have not removed it from my credit history.