Specialized Loan Servicing LLC Mortgage Complaint

Home equity loan or line of credit Application, originator, mortgage broker

Specialized Loan Servicing LLC Mortgage department,

Home equity loan or line of credit Application, originator, mortgage broker Indiana

I have a HELOC in the amount of approx $5000.00 managed by Specialized Loan Service, in my original complaint number - i requested that they correctly record this lien -/-/-. That actually happened -/-/-. I received this response from SLS -/-/- at my request to proceed with refinance keeping this smaller loan as a -. This is a very vague non answer. I am looking to refinance approx - on a property valued at -. I feel this is a retaliation based on multiple calls, complaint here and with corporate office. SLS has never responded to initial complaint. Feels like shady business practice. By the way my - score is over -Good Morning, The CLTV requirement and the reason for the loan amount increase is a requirement from the investor. This is not an SLS requirement, but an investor requirement. The only way we can approve the subordination is if the new loan amount is at the lowered amount. I see that we received documents at the lowered loan amount of $53000.00 and that sub will be approved and sent this afternoon. Thank you, - - - -Specialized Loan Servicing - - -, - - - CO - complaint

Specialized Loan Servicing LLC customer in Indiana
Sep 10, 2015

* Source: CFPB Complaint Database

Specialized Loan Servicing LLC response to complaint:
Closed with explanation

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