Royal United Mortgage LLC Mortgage Complaint

Home equity loan or line of credit Application, originator, mortgage broker

Royal United Mortgage LLC Mortgage department,

Home equity loan or line of credit Application, originator, mortgage broker Texas

I applied online for a HARP loan and received a phone call from ( RUM ) Royal United Mortgage. After verifying my credit score, mortgage payment history, and income, - - - informed me that Royal United Mortgage would finance my mortgage which is at 6.99 % to 4.3 % in less than 30 days. I was told that certain debits would be paid with the cash advance, and I would not need to make a mortgage payment until -, 2015. After electronically signing what I thought was my loan agreement, I was told I needed to pay $ # $390.00 for an appraisal. After the payment of the appraisal cleared my bank Royal united Mortgage stated they could not do the loan. I DONOT believe RUM had any plans of refinancing my mortgage. I searched on line for complaints against this company and found many, many other consumers complaining about being denied after paying for an appraisal. I sent an email requesting a RUM return my $390.00 and that I was filing FRAUD against them with my bank. How can this company prey on consumers like this. I am a retired senior and $390.00 is a lot of money for me. - -

Royal United Mortgage LLC customer in Texas
Sep 08, 2015

* Source: CFPB Complaint Database

Royal United Mortgage LLC response to complaint:
Closed with explanation

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