Bank of America Mortgage Complaint

Bank of America Mortgage department,

Conventional adjustable mortgage (ARM) Credit decision / Underwriting California

My mortgage loan is with Bank of America, who is my loan servicer. I am currently in the middle of a loan modification, due to under employment. I was offered a modification trial period offer in - of 2015 thru - 2015, of which I made my trail payments on time and without delay. I was told I would have a permanent modification shorthly there after, but if not to continue to make my payments. I have made payments through - 2015, and then they tell me I do not qualify for the modification because of HAMP rules. I am not sure why they are telling me at the end of the trial period, and not before. Reason being, was because they said they could n't verify I was residing in the home being modified. I provided the bank proof of residency through my utility bill with -, - - ( - - - ). They then requested more financial data and requested I do another trial period to commence on - 2015 through - 2015, but increasing my payment amount by $800.00 additional per month. They also inform me that my loan will be taken over by a new Servicer, not Bank of America.