Wells Fargo Mortgage Complaint

Home equity loan or line of credit Loan servicing, payments, escrow account

Wells Fargo Mortgage department,

Home equity loan or line of credit Loan servicing, payments, escrow account Washington

I have been yrying to aell a house and pay - to Wells Fargo to pay off the HELoC. The titltle company and i have been calling them daily for a week. We have received - differemt fax numbers to send the authorization and release to. As of today, they can not verify they have have received the authorization. And wont talk with my loan closer on the phone unless I am on the phone. They also refuse to send a payoff quote so that we can finalize. They also refuse to let me take an aithorization to another branch office. As a result, te biyer may cancel the contract and we could suffer financial penalties.

Wells Fargo customer in Washington
Aug 19, 2015

* Source: CFPB Complaint Database

Wells Fargo response to complaint:
Closed with explanation

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Contact Wells Fargo

http://www.wellsfargo.com/
(866) 249-3302
[email protected]
420 Montgomery St Frnt
San Francisco CA 94104
Wells Fargo
Wells Fargo

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