Genesis Lending Student Loan Complaint

Genesis Lending Student loan department,

Non-federal student loan Dealing with my lender or servicer

I have student loans from - College called Genesis loans. From what I understand based on an article on your website, these loans were supposed to be reduced by approx. 40 % as a condition of the sale of - College to a new owner. This article was from -, 2015. From everything I read, this reduction should have been automatic with no action required on my part. But as of today, my loan balance has not been reduced at all. It is still around $17000.00. I would like to have the reduction I believe I am entitled to based on all the fraudulent practices of - Colleges.