Freedom Mortgage Mortgage Complaint

VA mortgage Application, originator, mortgage broker

Freedom Mortgage Mortgage department,

VA mortgage Application, originator, mortgage broker New Jersey

I am able to pay my mortgage to Freedom. This is regarding Freedom soliciting a new refi. They called me at least - times. The final time, I accepted. Then they took like - months tostart the process, so I cancelled the refi. Nowthey are uncooperative. I understand that I am still aFreedom mortgagee, however they have beenuncooperative.

Freedom Mortgage customer in New Jersey
Aug 17, 2015

* Source: CFPB Complaint Database

Freedom Mortgage response to complaint:
Closed with explanation

Consumer disputes how Freedom Mortgage handled their complaint

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