Wells Fargo Mortgage Complaint

Home equity loan or line of credit Loan servicing, payments, escrow account

Wells Fargo Mortgage department,

Home equity loan or line of credit Loan servicing, payments, escrow account Kentucky

My husband - -/-/--/-/- with -. He suffered from - since -/-/-. In -/-/-, he died from - - the day after his - birthday. He participated in VA health care. This was diagnosed by a private doctor, as - with -. We believe from exposure to - -. He died - -, -. Left me a single mom of - children. I have managed to keep our home by refinancing my - mortgage. When he passed he has a home equity line for - from Wells Fargo in his name alone. They cut off my access and told me I was not liable for the loan, however since I signed the Lien I would loose my house if I did n't keep up the payments. So I continued paying auto pay of - a month, they would not discuss the terms just that I had to pay. The payment was approx -. Now I find out 10 years later this was an interest only loan and balloons in - -. Now all of a sudden Wells Fargo is offering to let me assume the loan. If they would have let me do that four years ago I would have streamlined it into my va loan, which I ca n't do because it 's not my debt??????

Wells Fargo customer in Kentucky
Aug 14, 2015

* Source: CFPB Complaint Database

Wells Fargo response to complaint:
Closed with explanation

Consumer disputes how Wells Fargo handled their complaint

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Contact Wells Fargo

http://www.wellsfargo.com/
(866) 249-3302
[email protected]
420 Montgomery St Frnt
San Francisco CA 94104
Wells Fargo
Wells Fargo

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