U.S. Bancorp Credit Card Complaint

Transaction issue

U.S. Bancorp Credit card department,

Transaction issue Texas

Went to the credit card companies website to make a payment. I submitted the payment and the response from the website was the transaction timed out '' please visit our site at a later time. I logout out came back, later and tried again. This time the message was, we are experiencing technical difficulties. please try again later. I did and got the same message. When to check my checking account balance and the transaction was posted - times. Called the - number on the back of the card. Operating asked me which of the transfers were to be reversed and I told her the last -. I asked how long it would take to have the funds returned and she said, depending on the backlog, between - and - days ''. I found this situation unacceptable. Want to let other know of the issue I was having.

U.S. Bancorp customer in Texas
Aug 11, 2015

* Source: CFPB Complaint Database

U.S. Bancorp response to complaint:
Closed with non-monetary relief

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Contact U.S. Bancorp

http://www.usbank.com/
(800) 872-2657
[email protected]
800 Nicollet Mall Ste 200
Minneapolis MN 55402
U.S. Bancorp
U.S. Bancorp

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