Radius Global Solutions LLC Debt Collection Complaint

Radius Global Solutions LLC Debt collection department,

Other (phone, health club, etc.) Communication tactics Used obscene/profane/abusive language Wisconsin

I called to contest the validity of the debt. The collection agent, - -, Operator ID -, indicated that she would not indicate that I was contesting the validity of a debt unless I proved that I did not owe it '' and that the company will document that you owe the debt and it will just go back to collections. '' I felt this was misleading, coercive and abusive and in violation of my right to contest an invalid claim of debt against me. I am being charged by - for a month of service when they never connected me, and I cancelled. This operator, instead of marking my account as dispute, attempted to strong arm me into paying even though I had just explained that I would not pay for services I never received. She talked over me, interrupted me, and misrepresented my statements rather than file the dispute as she is supposed to. I spoke then with her supervisor, - - -, who also misrepresented the sequence of events and indicated that I had simply flatly refused to pay rather than validly disputing the debt. He later relented, but only after he raised his voice, talked over me, interrupted me repeatedly, and took a very condescending, offensive and abusive tone.