Experian Credit Reporting Complaint

Credit monitoring or identity protection problem cancelling or closing account

Experian Credit reporting department,

Credit monitoring or identity protection Problem cancelling or closing account Oregon

Experian 's freecreditreport.com requires you to sign up for a $21.00 per month membership to see my FICO credit score. I can sign up for the service online, but must call to cancel it. When I call, I am left on hold for long periods of time before being disconnected. This has happened - times. I have yet to reach a customer service representative to cancel my membership. ''

Experian customer in Oregon
Aug 01, 2015

* Source: CFPB Complaint Database

Experian response to complaint:
Closed with explanation

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