Consumer Portfolio Services Consumer Loan Complaint

Vehicle loan Managing the loan or lease

Consumer Portfolio Services Consumer loan department,

Vehicle loan Managing the loan or lease Maryland

I purchased a auto loan with CPS Consumer Portfolio Services Inc. on -/-/14, I informed them that the vehicle odometer was tampered with, and the dealership refused to pay my old auto loan off which damaged my credit. After reviewing my complaint. CPS informed me that this loan was null and vold because the Auto dealership violated their agreement with CPS, regarding opeing up a new loan with me because I had - auto loans currently open. I ask CPS to provide me with a letter explaining this information before I return the car, because I was n't confident my credit would be safe without any documentation of our conversation. I never received a letter. The phone payment system stop processing any payments, and two weeks they repo the vehicle and they are not responding to my inquiries. I 'm afraid they are going to ruing my credit score and not going to remove this from my credit

Consumer Portfolio Services customer in Maryland
Jul 29, 2015

* Source: CFPB Complaint Database

Consumer Portfolio Services response to complaint:
Closed with monetary relief

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