Quality Asset Recovery LLC Debt Collection Complaint

Quality Asset Recovery LLC Debt collection department,

Medical Cont'd attempts collect debt not owed Debt was paid Pennsylvania

I had an - at - on my - on -/-/-. Before the services were provided, - notified me that my - would be $1500.00 and I 'd have to pay my $500.00 medical deductible before services would be rendered. I came with $500.00 cash ; however, they offered an interest free payment plan. I took the payment plan as it was favourable to paying $500.00 cash on day 1. My credit card has been billed as agreed upon in the payment plan. I have also fully paid my credit card ( $0.00 outstanding balance at each month-end since before -/-/-, which means I have paid in line with the payment plan ). I received a voicemail the week commencing - - from someone stating to be employed by -, which is the parent company of -, stating that I have not paid my balance. When I asked how that was possible as I was on a payment plan, they noted they sit in a different office and were not aware of my payment plan. Not knowing about my payment plan seemed a bit off, so I looked into the number I was given on my voicemail and noted it


agency. I then decided to call - directly to ask about this and they stated that I, in fact, had paid every bill on time as agreed, and that the issue came from them incorrectly sending accounts for collections '' to -. I would also like to note that I never once received a notice from - that I was late on payment. I also sent them a letter -/-/- asking for the detailed billing for my - ( as this was never produced ). It has been 2 months since that letter was sent and I am still awaiting a response.