U.S. Bancorp Mortgage Complaint

U.S. Bancorp Mortgage department,

VA mortgage Settlement process and costs North Carolina

We our a military family who is executing - -. We opted to short sale our home due to the market in our area. We put our home on the market in - with an offer in -. The bank dragged their feet, repeatedly told us they did n't receive paperwork when I would receive a confirmation email, which I still have. Also, our relationship managers were unavailable, had full voicemails, and would n't return calls or emails. We are now on our - relationship manager. Now, just recently they closed out our short sale due to improper paperwork, which is false. After, speaking with the default department we had to resubmit everything from day -. Now they just reopened our short sale and our time is running out due to the move, - -, 2015.