Bank of America Mortgage Complaint

Bank of America Mortgage department,

VA mortgage Loan servicing, payments, escrow account California

Bank of America had an event for Home owners in trouble with their Mortgage.I drove - hrs to attend the event.My wife went from unemployment to part time to full time on her job.I am an Veteran on - -. The first agent we had was - - we explain to him we wanted to apply to the unemployment fund.We kept sending the paper work that she was receiving benefits.The Bank said we was not sending the right paper work, That was the only paper work we had.We went to my wife` retirement plan to with draw - payments to catch up on the mortgage payments. Now instead of helping us we went back into the Bank` pool. case closed.We receive a $5000.00 - Bill from water and power.I went to the event where we receive - - for our agent we sent in all paper work that was asked for.The help we receive was visits from people from the Bank looking at our home.Our neighbor making sure we receive the letter from from Bank of America than calling someone.Someone in this neighbor works with Bank of America and is watching our Mortgage payments.We have reach out to home save California where they found a Tax Lien now payments are being made for - a month. that we are making so we are waiting for them to help us.What I don`t understand is why the only help - - says we can receive is a Short Sale on our home.