Bank of America Money transfers department,
International money transfer Other service issues
In the past 10 years I have requested wire transfers from - - and the - - - - - and the amount received by - - ( - ) has always been the amount of the Transfer requested. I researched Bank of America 's Int'l Wire Transfer fees and determined the fee was $45.00. When I initiated the wire with BoA, I was advised that there may be '' an Other Fee of $25.00, in addition to the $45.00 fee. Based on my previous experience I felt this fee would not be charged, but $25.00 was deducted from the amount transferred. I tried discussing this fee with BoA, but they could not tell me who received this fee or who actually requested it to be charged. In effect the fee is $70.00 rather than $45.00 as they advise on their web site.
Bank of America customer in
Jul 17, 2015
* Source: CFPB Complaint Database
Bank of America response to complaint:
Closed with monetary relief
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | https://www.bankofamerica.com/ |
Phone | (704) 386-5681 |
Address | 100 N Tryon St Ste 220 Charlotte NC 28202 |
Bank of America | |
Bank of America |
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