Bank of America Money Transfers Complaint

International money transfer Other service issues

Bank of America Money transfers department,

International money transfer Other service issues

In the past 10 years I have requested wire transfers from - - and the - - - - - and the amount received by - - ( - ) has always been the amount of the Transfer requested. I researched Bank of America 's Int'l Wire Transfer fees and determined the fee was $45.00. When I initiated the wire with BoA, I was advised that there may be '' an Other Fee of $25.00, in addition to the $45.00 fee. Based on my previous experience I felt this fee would not be charged, but $25.00 was deducted from the amount transferred. I tried discussing this fee with BoA, but they could not tell me who received this fee or who actually requested it to be charged. In effect the fee is $70.00 rather than $45.00 as they advise on their web site.

Bank of America customer in
Jul 17, 2015

* Source: CFPB Complaint Database

Bank of America response to complaint:
Closed with monetary relief

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Contact Bank of America

https://www.bankofamerica.com/
(704) 386-5681
100 N Tryon St Ste 220
Charlotte NC 28202
Bank of America
Bank of America

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